The Town of Grottoes would like to inform residents that Meridian Waste has officially begun residential trash collection services as of this week. We ask for your patience and understanding during this transition period, as route timing and logistics may differ from those of the previous provider.
Meridian is in the process of learning the service routes, and as a result, pickup times may not match previous schedules. If your household is missed, please refer to the customer service phone number located on your new toter to report the issue. Meridian’s team will work to dispatch a driver as soon as possible. In some instances, return pickups may not occur until Saturday, but Meridian will provide the most accurate information when contacted directly.
At this time, we do not have a confirmed schedule from Waste Management regarding the removal of their green toters. Please continue to leave them at the curb until further notice is provided.
We recognize that this is a significant operational change and ask all residents to extend grace and patience during this initial phase. We are working closely with Meridian to ensure a smooth and efficient transition.
Thank you for your cooperation as we move forward with improved waste collection services for our community.